British Airways has yet to fix the IT outage that caused them to cancel all flights at London’s Heathrow and Gatwick airports earlier Saturday. They originally thought they would be back online by about 6pm GMT, but they’ve now acknowledged that operations will remain suspended through the rest of the day.
https://twitter.com/British_Airways/status/868507566896271360
A”major IT system failure that is causing very severe disruption to our flight operations worldwide,” said CEO Alex Cruz in a video statement. They are offering customers full refunds, if they choose not to rebook their travel.
— British Airways (@British_Airways) May 27, 2017
Update. I have now been on a 3 hour line just to leave @British_Airways terminal. Right, just to get out. Total mayhem here. No supervision.
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San Francisco | October 27-29, 2025— Dan Abrams (@danabrams) May 27, 2017
British Airways, have you tried turning it off, and turning it back on again? 🤔
— Paul Chowdhry (@paulchowdhry) May 27, 2017
