Twitter’s new owner, Elon Musk, is feverishly promoting his “Twitter Files”: selected internal communications from the company, laboriously tweeted out by sympathetic amanuenses. But Musk’s obvious conviction that he has released some partisan kraken is mistaken — far from conspiracy or systemic abuse, the files are a valuable peek behind the curtain of moderation at … Continue reading Musk’s ‘Twitter Files’ offer a glimpse of the raw, complicated and thankless task of moderation