Ellie Wu

Ellie leads the post-sales advisory for growth-stage companies at Insight Partners where she evaluates, builds, and unlocks the potential of commercial teams. Her experience across hyper-growth SaaS and global scaleups where she drove innovative engage-ments to connect customer insights with market trends and business opportunities. Ellie’s built custom-er lifecycle frameworks (implementation, enablement), operationalized analytic capabilities (customer success, support), and launched customer loyalty programs that became key contributors to company value. Prior to joining Insight, Ellie led Customer Experience at a cybersecurity startup, SAP Concur and TEDxSeattle. She is also a Certified Customer Experience Professional (CCXP), a graduate from Stan-ford Graduate School of Business’ LEAD program and serves on the Board of Advisors for Women in Cloud.