Kathy Baxter

As Principal Architect of Responsible AI & Tech at Salesforce, Kathy develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. She collaborates and partners with external AI and ethics experts to continuously evolve Salesforce policies, practices, and products. Kathy is a member of Singapore’s Advisory Council on the Ethical Use of AI and Data and a Visiting AI Fellow at NIST contributing to the AI Risk Management Framework. She is on the Board of EqualAI and periodically co-hosts their podcast, “In AI We Trust?” Since 2018, she has been involved with the World Economic Forum’s Center for the Fourth Industrial Revolution. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She is the co-author of “Understanding Your Users: A Practical Guide to User Research Methodologies.” She received her MS in Engineering Psychology and BS in Applied Psychology from the Georgia Institute of Technology.