Salesforce’s former CEO on the future of customer experience AI agents

Former Salesforce co-CEO Bret Taylor has embarked on a new journey as the co-founder of Sierra, a startup building customer experience AI agents, which Taylor thinks have the potential to transform enterprise software.

Taylor also chatted about what it’s like going from a big company like Salesforce to a brand new startup — and his life as a mover and shaker in Silicon Valley, including being board chair of several high-profile companies including Twitter and OpenAI.

October 30, 2024 – October 30, 2024

From the Storyline: TechCrunch Disrupt 2024: Tony Fadell, Mary Barra, Colin Kaepernick, and a new Startup Battlefield winner

TechCrunch Disrupt 2024 has begun, with hundreds of speakers, hundreds of startups and exhibitors, plus thousands of attendees meeting in…

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